A Arun Kumar has been appointed as Executive Vice President – Customer Success at NexGen Tech Solutions, effective 1st July 2025. In this key leadership role, Arun will be responsible for driving strategic customer success initiatives, deepening enterprise engagement, and ensuring delivery excellence across global markets.
Arun joins NexGen with over 30 years of extensive experience across industries such as telecom, media, technology, and shipping. Most recently, he served as Senior Vice President and Head – Supply Chain at Tata Play Ltd, where he led transformation across Tata Play and Tata Play Fiber. He previously held senior roles at Vodafone India, Hutchison Essar Telecom, Aircell Digilink, Evergrowth Telecom, Essar Shipping, and Punj Lloyd, managing national supply chains, large-scale procurement, and operations excellence.
Throughout his career, Arun has been known for pioneering digital transformation in supply chain functions, creating centralized operations frameworks, and building agile teams aligned with business outcomes. His strategic thinking, combined with deep operational expertise, has consistently delivered scalable impact across fast-growing organizations.
At NexGen Tech Solutions, Arun will play a pivotal role in shaping the company’s customer success charter—ensuring client satisfaction, building long-term partnerships, and aligning service delivery with the company’s vision of driving business value through technology.
This appointment underscores NexGen’s continued investment in leadership excellence as it scales its global operations and reaffirms its commitment to customer-focused innovation.