Vijoy Basu Appointed as Senior VP and Head of Enterprise Data & AI at Firstsource

Vijoy Basu has joined Firstsource as the Senior Vice President and Head of Enterprise Data & AI, bringing with him an impressive track record in data and analytics leadership. Known for his expertise in leveraging data to drive strategic decisions, Vijoy Basu’s experience spans multiple high-level roles in the technology and AI domains, positioning him as a pivotal addition to Firstsource’s digital transformation efforts. He joins the company after a notable tenure at Cognizant, where he served as the Sr. Director and Global Head of IT AI & Analytics, focusing on integrating advanced analytics for business insights.

Throughout his career, Vijoy Basu has demonstrated a strong foundation in data-driven strategy, with significant contributions at General Electric (GE) across various divisions, including GE Digital, GE Oil & Gas, and GE Power & Water. Starting out as a software engineer, he steadily ascended into senior data and analytics roles, where he managed critical projects aimed at enhancing operational performance. His time at GE allowed him to build a comprehensive skill set in data management and analytics across sectors, which he has since applied to broader enterprise-level strategies.

In addition to his corporate achievements, Vijoy Basu has been involved in thought leadership, serving on the advisory council for the Harvard Business Review and actively participating in the 3AI Thought Leaders Circle. His involvement in these groups underscores his commitment to advancing industry knowledge in data science and artificial intelligence, sharing insights that benefit both peers and organizations.

At Firstsource, Vijoy Basu’s role as Head of Enterprise Data & AI aligns with the company’s focus on innovation and competitive growth. His mandate involves utilizing data and AI to enhance business efficiency and create value for clients, a reflection of Firstsource’s goal to strengthen its tech-enabled services in a rapidly evolving market.

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