Preeti Lobana has been elevated to the position of Country Manager and Vice President for Google India. With over three decades of professional experience, she brings a wealth of expertise in business transformation, customer experience, and operational excellence. Her elevation to this critical role highlights her significant contributions to Google’s growth and commitment to driving innovation across the Indian market.
Over the past eight-plus years at Google, Preeti has held several leadership roles, including Vice President of Ads Content Teams and Senior Director of Ads Customer Care. She has been instrumental in scaling operations, enhancing customer-centric solutions, and leveraging AI and machine learning to transform products and customer experiences. As the Gurgaon site lead for Google, she also played a key role in fostering inclusion and promoting diversity through her leadership of the Google India GBO DEI council.
Prior to joining Google, Preeti built a distinguished career in the banking and financial services industry. She held senior leadership positions at NatWest, American Express, Standard Chartered Bank, and ANZ Grindlays Bank. Her work encompassed areas such as financial and regulatory reporting, business intelligence, service delivery, and operational risk management, where she successfully led large, cross-functional teams across India and global markets.
At NatWest, she served as Managing Director and Head of Global Finance Services, leading a team of over a thousand professionals across multiple geographies. During her tenure at American Express, she spearheaded transformational initiatives that integrated technology and streamlined financial operations. Her leadership at Standard Chartered Bank and ANZ Grindlays Bank further demonstrated her ability to deliver impactful results in sales, operations, and customer service.
Preeti is known for her passion for diversity, equity, and inclusion (DEI), as well as her ability to build and sustain high-performing teams. Her strategic vision has been pivotal in driving commercial success and creating value for customers and stakeholders. She is also recognized for her expertise in project management, process reengineering, and quality initiatives such as LEAN and Six Sigma.
With her elevation, Preeti is poised to lead Google’s efforts in India, focusing on harnessing the power of AI and cutting-edge technologies to empower businesses and communities. She is dedicated to driving economic growth and innovation, addressing critical challenges, and creating transformative solutions for the Indian market.
Preeti Lobana’s journey is a testament to her exceptional leadership and commitment to excellence. As she steps into this new role, she is expected to further strengthen Google’s position in India while contributing to the company’s global objectives. Her deep understanding of the local market, coupled with her global perspective, will undoubtedly shape the future of technology and innovation in the region.