Karthikeyan Ramaswamy has taken on a new role as Chief Digital Officer (CDO) at Poonawalla Fincorp, marking another step in his accomplished career in the financial industry. In his new position, Karthikeyan will oversee credit and collection activities, with added responsibility for managing initiatives led by the Managing Director. This move comes shortly after his role as Chief Collections Officer at the same company, demonstrating his steady rise within the organization. Poonawalla Fincorp, known for its focus on financial services, will benefit from his two decades of experience in risk management, business analytics, and contact center operations.
Prior to joining Poonawalla Fincorp, Karthikeyan was with Axio, where he served as Chief Collections Officer for nearly eight years. He has also held leadership roles at RBL Bank, Royal Bank of Scotland (RBS), and American Express. His expertise in managing contact centers and overseeing regulatory controls across these organizations has contributed to his reputation as a goal-driven leader in the financial sector. With a strong background in risk management and a degree from the Indian Institute of Management, Bangalore, Karthikeyan’s transition to Poonawalla Fincorp further cements his standing in the industry.
