Richard Roy Mendonce has taken on the role of Chief Marketing Officer at Gleneagles Hospitals India, a part of the globally recognized IHH Healthcare group. With his extensive experience in healthcare marketing, Richard is set to drive Gleneagles’ brand growth in the competitive Indian healthcare market. In his new role, he will focus on strengthening brand positioning, enhancing customer acquisition, and leading digital transformation efforts to elevate Gleneagles Hospitals’ presence across India.
Prior to joining Gleneagles, Richard held significant roles at some of the country’s top healthcare providers. At Apollo Hospitals Group in Telangana, one of India’s oldest and largest healthcare networks, he spearheaded impactful marketing and sales strategies. His career also includes tenures at prominent healthcare brands such as Yashoda Hospitals, Columbia Asia Hospitals, Sakra World Hospital, and Manipal Hospitals Group, where he developed and implemented data-driven marketing initiatives aimed at improving customer experience and expanding business reach.
With over decades of experience in healthcare marketing, Richard brings a wealth of knowledge in digital strategy, marketing automation, and online advertising. Known for his expertise in blending innovative problem-solving with performance-driven strategies, he has a proven track record of leveraging CRM, analytics, social media management, and website development to achieve measurable business outcomes.
Richard’s enthusiasm for the evolving digital landscape, particularly in areas like Artificial Intelligence and Machine Learning, fuels his strategic approach. His passion for integrating technology with healthcare marketing makes him a valuable asset for Gleneagles Hospitals India as it navigates the growing digital healthcare sector.