Kalpesh Desai has rejoined Accelya Solutions India Ltd. as Director – IT Services, bringing with him an impressive 24-year career in IT infrastructure management, cybersecurity, and global transformation initiatives. A seasoned technology leader, Kalpesh has extensive experience in IT service delivery, enterprise architecture, and managed hosting solutions, making him a key asset to Accelya as it continues to strengthen its IT capabilities and expand its global technological footprint.
Kalpesh is no stranger to Accelya, having previously spent 17 years with the company in key leadership roles. As Director – Operations Delivery, he played a crucial role in leading global IT projects, technical service delivery, and infrastructure implementation for over 50 international airline customers. His strategic initiatives ensured high system uptime, seamless service delivery, and a strong security framework, helping Accelya maintain its reputation as a trusted IT solutions provider for the airline industry. Notably, he led the implementation of a fully managed services platform for IATA, delivering an industry-leading 99.95% uptime with zero maintenance downtime.
In his most recent role at Toll Group, Kalpesh spearheaded IT infrastructure transformation, cybersecurity remediation programs, and IT resilience initiatives. His leadership resulted in improved security posture, reduced vulnerabilities, and IT cost optimization. His ability to align IT strategies with business objectives, manage global IT operations, and enhance service delivery positioned him as a key driver of technology-driven business transformation.
As Director – IT Services at Accelya, Kalpesh will be responsible for managing and overseeing go-to-market IT services and infrastructure, ensuring alignment with business objectives. He will focus on strategic planning, cybersecurity, vendor management, and IT service optimization to enhance Accelya’s operational resilience and service excellence. His expertise in leading cross-functional teams, driving technology adoption, and managing large-scale IT projects will be instrumental in shaping the future of IT services at Accelya. With a strong commitment to innovation, cybersecurity, and digital transformation, Kalpesh is set to play a pivotal role in advancing Accelya’s IT capabilities to meet evolving industry demands.