CSG appointed Puranmal Agrawal as Executive Director Programs. With over 25 years of extensive experience, including 22 years in the telecom industry, Puranmal brings a wealth of expertise in project management and domain-specific knowledge to this role.
Puranmal’s career includes a notable tenure at CSG, where he has held various senior positions, including Director of Programs and Director of Service Management. His previous experience spans key roles at Nokia Siemens Networks and IBM Global Services, where he demonstrated exceptional skills in managing complex projects and driving strategic initiatives.
A certified Project Management Professional (PMP), Scrum Master (CSM), and ITIL expert, Puranmal has a robust background in telecom domains such as OSS/BSS, NMS, billing transformation, data migration, and customer experience management. His successful track record in managing large-scale projects and optimizing project management practices underscores his capability to deliver high-value outcomes.
At CSG, Puranmal will focus on overseeing multiple complex projects, enhancing delivery efficiency, and implementing leading-edge project management methodologies. His appointment reflects CSG’s commitment to leveraging top-tier talent to drive continued success and innovation in the industry.