Sohini Rajola has been appointed as the Executive Director – Growth at the National Payments Corporation of India (NPCI). With over two decades of experience in the banking and payments sector, she now takes on the responsibility of accelerating the growth and adoption of NPCI’s suite of digital payment solutions. In her new role, she will lead go-to-market strategies, enhance product offerings, and drive strategic alliances with key financial institutions, fintechs, and regulatory stakeholders.
Rajola brings with her deep expertise in business development, digital banking, and strategic leadership, having worked with some of the most recognized organizations in the financial services ecosystem. At Axis Bank, she played a key role in spearheading the digital banking and cards divisions, while her decade-long tenure at Western Union saw her leading operations across India, South Asia, and the Asia-Pacific region. Her rich exposure to international markets like India, China, the Middle East, and the USA makes her well-suited to contribute to NPCI’s expanding global ambitions.
Her appointment comes at a pivotal moment as NPCI continues to lead the transformation of India’s digital payments infrastructure. Unified Payments Interface (UPI), one of NPCI’s flagship products, has witnessed record-breaking growth with a 30% year-on-year increase in transaction value and a 42% surge in volume during FY25. Rajola’s strategic vision will be critical in sustaining this momentum and exploring new frontiers of financial inclusion and digital accessibility across the country.
In line with NPCI’s leadership enhancement efforts, Rajola’s addition to the executive team marks a strong step toward strengthening the organization’s market presence and innovation capabilities. Under her leadership, NPCI is expected to not only consolidate its position as the digital payments backbone of India but also explore newer opportunities to deliver seamless, secure, and scalable solutions for the future.