Shipping and Delivery Policy
Effective Date: 1st December 2024
Welcome to CXO Lanes! This Shipping and Delivery Policy outlines the terms and conditions regarding the delivery of content-related services offered on our website (https://cxolanes.com) and associated social media platforms.
1. Digital Delivery of Content
At CXO Lanes, all services involve digital content delivery, such as publishing paid posts or promotional materials, on our website and related social media platforms. There are no physical products involved in any transactions.
2. Order Confirmation
- Upon confirming to publish your paid post, you will receive an order confirmation email.
- Please ensure the accuracy of the information you provide, as this will be used to publish relevant content.
3. Timeline for Content Publishing
- After the successful payment and submission of required materials (e.g., text, images, or any other relevant content), the content will be reviewed and published within the agreed-upon timeframe.
- The standard timeline for publishing is “3–5 business days”, unless otherwise specified or mutually agreed upon.
4. Content Submission Requirements
- All required content and instructions must be provided in the specified formats.
- Failure to submit the required materials promptly may result in delays in content delivery.
5. Delivery Confirmation
- Once the content has been successfully published, you will receive a confirmation email, including a link to the published material.
- Please review the published content promptly and notify us of any errors or discrepancies within 4 hours of publication.
6. Cancellation and Refunds
- Refer to our Cancellation and Refund Policy for detailed information about cancellations, refunds, and rescheduling of content delivery services.
7. Limitations of Responsibility
- CXO Lanes is not responsible for delays caused by incomplete or incorrect information provided by the customer.
- The company reserves the right to modify publishing schedules in cases of unforeseen circumstances (e.g., technical issues). In such instances, customers will be notified promptly.
8. Contact Us
If you have any questions about your order or require assistance, please contact us:
- Email: [email protected]