Aon Appoints Sanjay B as Head of Digital Engagement GCC

Sanjay B has been appointed as Head of Digital Engagement & Email Marketing GCC at Aon, bringing a strong track record in digital engagement, customer insights, survey programmes and data-driven business solutions. His appointment builds on years of experience within Aon’s global operations and analytics ecosystem.

Previously, Sanjay served as Global Survey Program Manager at Aon Centre for Innovation and Analytics (ACIA), Singapore. He managed more than a thousand surveys, drove a 100%+ increase in survey requests and helped generate over $2.8 million in savings through identified revenue opportunities. He also led stakeholder engagement and helped maintain business continuity through an alternative solution when a third-party tool was compromised.

Earlier, he spent over 11 years at Aon, holding both Senior Consultant and Manager roles, working across revenue analysis, market share assessment, client satisfaction surveys, NPS insights, CRM platforms and customised reporting dashboards. His professional journey began at Dell India Pvt. Ltd., where he worked as a Data Analyst.

With experience spanning analytics, customer engagement, survey technology and stakeholder collaboration, Sanjay brings a valuable combination of operational insight and data-led thinking to his new leadership role at Aon.

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