Niyati Agarwal elevated to Vice President Product, Platform at Gupshup, where she will continue driving the platform strategy behind one of

Niyati Agarwal elevated to Vice President Product, Platform at Gupshup, where she will continue driving the platform strategy behind one of the world’s largest conversational AI ecosystems, powering over 10 billion conversations each month. She has played a pivotal role in building AI-powered platform capabilities, enterprise-scale conversational systems, GPT-based internal copilots, and no-code development tools that have accelerated innovation and customer adoption globally.

Prior to this promotion, she served in multiple product leadership roles at Gupshup, leading the development of flagship products such as Bot Studio and AI Journey Builder. Earlier, she was Director Presales & Solutions at Yellow.ai and co-founded Morph.ai, a conversational AI startup acquired by Landbot. She also began her career at Sprinklr, gaining deep expertise in enterprise SaaS, AI platforms, product strategy, and scalable technology innovation.