Samar Sengupta has been elevated to Head – Customer Centricity at Aditya Birla Real Estate Limited

Samar Sengupta has been elevated to Head – Customer Centricity at Aditya Birla Real Estate Limited. He previously served as Region Head (MMR) – Customer Centricity at the organisation, where he focused on strengthening customer engagement and experience across the Mumbai Metropolitan Region.

Before joining Aditya Birla Real Estate, he served as Senior Vice President – CRM at Runwal Group and Director of Client Relations at DAMAC Properties. Earlier, he held the position of Associate Vice President – CRM at Lodha Group and Head – Subscriptions & CRM at Worldwide Media, part of the Times of India Group, building extensive experience in customer relationship management and client engagement.