Smarter Packaging, Greener Supply Chains: How AI Can Accelerate Sustainable E-commerce

Seema Bansal, Co-Founder and Executive Director of DCGpac.COM, brings more than two decades of experience in packaging solutions, business management and customer experience, shaped by her earlier roles at DTDC Express Limited, Bank of America and Melstar Linkhand Limited.

Packaging has evolved beyond product protection to become a strategic factor in shipping costs, operational efficiency, customer experience and environmental sustainability.

At DCGpac, Seema Bansal drives a technology-enabled, design-to-distribution approach that integrates packaging customisation, fulfilment and distribution to streamline procurement and enhance efficiency.

Artificial intelligence can further transform the sector through demand forecasting, inventory optimisation, right-sized packaging and reduced material waste, enabling businesses to improve operational performance and advance sustainability goals.

Recognising the importance of innovation and responsible growth, Seema advocates combining AI, data and sustainable design to build efficient supply chains that deliver lasting business value and environmental impact.