Leona Yuvaraj has been elevated to the role of Deputy Vice President at Cholamandalam Investment and Finance Company Limited, following a successful tenure as Associate Vice President. With nearly 19 years of expertise in outbound telecalling, quality management, and call center operations, Leona brings a wealth of experience to her new position. Her career includes significant roles at Kotak Mahindra Bank, where she excelled in managing credit card and personal loan collections.
Leona’s exceptional track record in optimizing call center performance and leading large teams has been instrumental in her promotion. Her previous roles at Kotak Mahindra Bank and Cholamandalam Investment and Finance Company Limited underscore her deep understanding of operations, vendor management, and strategic planning. As she steps into this new role, Leona is set to leverage her extensive skills to drive continued success and innovation.